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Stepping Stone Projects - Prevention Service

Who is the project for?

Who do we help?

Single homeless people aged 18 and over with complex support needs (including, substance/alcohol dependency, offending history, mental health issues, high risk issues). A local connection is required.

Who we cannot help

No automatic exclusions.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone or call in Mon-Fri 9am-5pm for referral form. Referrals to be e-mailed where possible. Self referral forms will be completed over the phone with applicants where appropriate. Needs and Risk Assessments completed at telephone-only interview. Require background information from referring agency.

Length of stay

Minimum stay


Maximum stay

3-6 Months

Support and accommodation

Support offered

For Projects - 24 hour staff. For all, emergency on-call system. Linkworker system, weekly meetings. Staff help with claiming benefits, accessing other services, such as drug and alcohol services, training, education and employment, debt counselling and developing independent living skills, immigration issues, DV, exploitation, rehousing. legal, custody etc.

Total spaces



45 - Prevention ( broken down as below) 16 Complex Needs - Mixed 13 Male Only Complex Needs 16 Female Only Complex Needs (We take people who do not fall under the traditional binary description) 21 - ABEN - Mixed. Some Couples. Sometimes dogs 4 - NRPF - female 5 Emergency Dispersed Housing

Further information

Public transport

Buses 437, 438, 439.