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Housing Department

Stoke on Trent City Council - Housing Solutions Service

Services offered

Advice on housing options and homelessness prevention. Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need. Advice on housing related issues including tenancy, income maximisation, rehousing. Out of hours emergencies phone 01782 234234.

Area served

Stoke on Trent City Council area.

Who is the project for?

Who do we help?

People who are or may be priority homeless, and the general public.

Best way to get in touch

How to contact

Call in, phone or write.

How to contact - Opening times

  • Monday: 8.45am - 5pm
  • Tuesday: 8.45am - 5pm
  • Wednesday: 8.45am - 5pm
  • Thursday: 8.45am - 5pm
  • Friday: 8.45am - 4.30pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Stoke on Trent train station - 2 minutes walk.