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Housing Department

Swale Borough Council - Housing Options Team

Services offered

Working with people who are homeless or threatened with homelessness by way of a Prevention or Relief duty. Assessment of priority need under the Housing Act. Can provide temporary accommodation for those assessed as in priority need. Also provide general housing advice. Assessments of applications to the Housing Register and operate an RSI service.

Area served

Swale Borough - Sittingbourne, Faversham, Isle of Sheppey and surrounding areas.

Who is the project for?

Who do we help?

Anyone who is homeless or threatened with homelessness, or requires housing advice or support. Those wishing to apply for social housing. Those who are rough sleeping.

Best way to get in touch

How to contact

Phone, contact for an appointment or write. No Drop-ins.

How to contact - Opening times

  • Monday: 10am - 12pm, 2pm - 4pm
  • Tuesday: 10am - 12pm, 2pm - 4pm
  • Wednesday: 10am - 12pm, 2pm - 4pm
  • Thursday: 10am - 12pm, 2pm - 4pm
  • Friday: 10am - 12pm, 2pm - 4pm
  • Weekends: n/a


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

bus and train station