We use cookies to provide vital functionality. For more information, please see our cookie policy.

Manage cookie preferences

Day Centre

The Upper Room

Services offered

Wellbeing & practical support for people experiencing homelessness, those who are isolated, lonely or marginalised, people with convictions, those persistently excluded by other services. Free meals to eat in or take-away are available between 4:00PM & 6:00PM Monday to Friday. Counselling (including Art Therapy), both in person & online is available in English and Polish by referral. Housing advice is available on Mondays & general advice about accessing benefits and broader support services is available on Thursday afternoons. Improving employability service (in either English, Italian, Spanish, Romanian or Polish) inc access to some limited training funds, & support to access health & wellbeing services. There is also a 'learn to drive' programme for people with convictions, enabling them to both engage with more employment opportunities and improve their overall wellbeing. Our centre is open Monday to Friday for employability & driving services between 9:30AM & 4:00 PM & for meals between 4:00PM & 6:00PM. Please note that we are on the first floor and do not have a lift - we can bring take-away meals down to the ground floor & for people with limited mobility we are happy to make suitable alternative arrangements.

Area served

London and general, not restricted to any borough

Who is the project for?

Who do we help?

People experiencing homelessness, those in vulnerable housing situations, people in food poverty, people with convictions, refugees, asylum-seekers

Best way to get in touch

How to contact

Email or call. Closed at weekends and public holidays. We are also closed between Christmas and New Year.

How to contact - Opening times

  • Monday: 10am to 7pm
  • Tuesday: 10am to 7pm
  • Wednesday: 10am to 7pm
  • Thursday: 10am to 7pm
  • Friday: 10am to 7pm
  • Weekends: Closed


Wheelchair access


Adapted toilets


Further information

Public transport

Stamford Brook tube - 15 minutes walk. Shepherds Bush tube - 20 minutes walk. Buses 207, 237, 266, 267, 607, E3.