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WWiN Domestic Abuse Services Helpline

Services offered

Advice, support and safe accommodation for women and children experiencing domestic abuse. Helpline, drop-in, outreach, complex needs and recovery unit services. Programmes for perpetrators of domestic violence.

Area served

Outreach services: Sunderland, Washington & Houghton areas, but will accept referrals for Refuge from anywhere.

Who is the project for?

Who do we help?

Anyone experiencing Domestic Abuse.

Best way to get in touch

How to contact

Mon-Fri 9-5pm Telephone: 01914163550 or 01915658877 email: enquiries@wwin.org.uk Chat: https://www.wwin.org.uk Out of Hours/Weekends Tel 0800 066 5555

How to contact - Opening times

  • Monday: 9am -5pm, 24 hour helpline
  • Tuesday: 9am -5pm, 24 hour helpline
  • Wednesday: 9am -5pm, 24 hour helpline
  • Thursday: 9am -5pm, 24 hour helpline
  • Friday: 9am -4:30pm, 24 hour helpline
  • Weekends: Helpline only.


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Bus/Metro/Train station - 5 minutes walk.