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Welfare Benefits Helpline

Services offered

Helpline providing benefits advice for residents of East Sussex. This can lead to benefits eligibility checks, face to face appointments for help completing benefit application forms, and specialist support including help with appeals.

Area served

East Sussex (including Lewes, Wealden, Eastbourne, Hastings, Rother).

Who is the project for?

Who do we help?

Residents of the East Sussex County Council area and professionals working with vulnerable clients in East Sussex.

Best way to get in touch

How to contact

Phone or email.

How to contact - Opening times

  • Monday: 9am - 5pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm
  • Friday: 9am - 5pm


Wheelchair access

Not applicable

Adapted toilets

Not applicable

Further information

Public transport

Initial access via phone and email. Face to face appointments are then made locally at various venues throughout East Sussex depending on where client lives.