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Housing Department

Welwyn Hatfield Borough Council - Housing Options

Services offered

Housing advice and options service, including services for people who are homeless or threatened with homelessness. Assessment of priority need under the Housing Act. General housing advice and information to private and council tenants, and homeless people. Out of hours emergencies phone 0800 111 4484.

Area served

Welwyn Hatfield borough.

Who is the project for?

Who do we help?

People who are homeless or under threat of homelessness, and the general public.

Best way to get in touch

How to contact

Call in or phone.

How to contact - Opening times

  • Monday: 8.45am - 5.15pm
  • Tuesday: 8.45am - 5.15pm
  • Wednesday: 8.45am - 5.15pm
  • Thursday: 8.45am - 5.15pm
  • Friday: 8.45am - 4.45pm


Wheelchair access

Yes - full

Adapted toilets


Further information

Public transport

Welwyn Garden City train station - 5 minutes walk.