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Housing Department

Westminster City Council - Housing Solutions Service (Families)


Services offered

Assessment of entitlement to housing for people who are homeless or threatened with homelessness. Housing provided for people in priority need of housing. Temporary accommodation may be available while enquiries made. Tenancy relations service, general housing advice and information, including harassment/unlawful eviction matters. Rent deposit scheme. Out of hours emergencies phone 020 7286 7412.

Area served

City of Westminster.

Who is the project for?

Who do we help?

Families (inc. Couples, Single people who are pregnant and Couples who are pregnant) who are or who may be homeless, general public needing housing advice.

Best way to get in touch

How to contact

Drop-in or phone.

How to contact - Opening times

  • Monday: 10am - 6pm
  • Tuesday: 10am - 6pm
  • Wednesday: 10am - 6pm
  • Thursday: 10am - 6pm
  • Friday: 10am - 6pm

Accessibility

Wheelchair access

Yes - full

Adapted toilets

Yes