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YMCA Norfolk - Nightstop Plus

Who is the project for?

Who do we help?

Young, single people aged 16-24 who are homeless in an emergency.

Who we cannot help

Unmanaged addictions, schedule 1 offenders, needs too high, danger to self or others.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Only accept referrals from Norwich City Council, South Norfolk Council, Broadland District Council, Breckland and Norfolk County Council (Children's Services/EDT teams only).

Referral procedure

Referrals are taken by phone between 12-7pm. A housing application form including all relevant risk information should be sent by the referral partner following the initial phone contact with Nightstop.

Length of stay

Minimum stay

1 Night

Maximum stay

≤ 1 Week

Support and accommodation

Support offered

General support from volunteer when young person is in their home. Duty worker available for signposting & advice from 12-7pm. Out of Hours phone line available.

Total spaces



Rooms in hostel only offered if accommodation in a volunteer's home is unsuitable due to enhanced needs/risk.

Further information

Public transport

Volunteer driver available to offer transport, but all placements are accessible by public transport.