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YMCA Norwich Central

Who is the project for?

Who do we help?

Young single people aged 16-24 who are street homeless or threatened with homelessness, with support needs. No local connection required.



Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept self referrals, and referrals from housing organisations and voluntary agencies.

Referral procedure

Applicant must complete a hostel application form (HAF). HAF can be emailed or posted to applicant, or they can attend service at any time to pick up a HAF. Can phone or call in at anytime and any day. HAF must be completed with as much information as possible.

Length of stay

Minimum stay

≤ 1 Month

Maximum stay

2 Years

Support and accommodation

Support offered

1 Full time Housing Manager, 1 Full Time Assistant Manager, 3 full time engagement workers, 3 part time engagement workers 1 part time Pathways worker 1 full time Senior resettlement worker, 2 full time tenancy engagement workers. The service is staffed 24/7 Engagement worker system with weekly support meetings. Support plans are done using the Homelessness Star, and agreed goals and actions for the tenant and their engagement worker. These are reviewed monthly and cover independent living skills, money management, meaningful use of time, health, offending and drug/alcohol support

Total spaces



34 plus 4 pathway beds All rooms have en suite shower room and toilet

Further information

Public transport

Norwich Bus station is situated next door to YMCA Central