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YMCA St. Pauls Group - Ventura House

Who is the project for?

Who do we help?

Homeless people aged 16-60 with low-medium support needs. Homeless families nominated by local authority. Access via Hillingdon Council

Who we cannot help




Minimum age accepted


Maximum age accepted


How to get a referral

Referral agencies

Accept referrals from LB Hillingdon's Housing department. Social Services and the Temporary Accommodation Team. Most referrals made by Homeless Persons Department at Civic Centre, Uxbridge.

Referral procedure

Phone Mon-Fri 9am-5pm. Application form completed by referral agency. Interview. Require as much background information as possible eg social work, medical and psychiatric reports. Criminal Reports. Require proof of ID.

Length of stay

Minimum stay

3-6 Months

Maximum stay

2 Years

Support and accommodation

Support offered

12 full time and 4 part time staff, 24 hour waking cover. Keywork system (17-20 residents per key worker), with monthly meetings. Action plans with agreed outcomes, reviewed monthly, cover life skills, budgeting and training. Staff provide advice on benefits and support with emotional issues.

Total spaces



Single rooms arranged in clusters, flats are family units.

Further information

Public transport

Hayes & Harlington train - 2 minutes walk. Buses 90, 140, 195, E6, H98, U1, U4.