YMCA St. Pauls Group - Ventura House
Who is the project for?
Who do we help?
Homeless people aged 16-60 with low-medium support needs. Homeless families nominated by local authority. Access via Hillingdon Council
Who we cannot help
Minimum age accepted
Maximum age accepted
How to get a referral
Accept referrals from LB Hillingdon's Housing department. Social Services and the Temporary Accommodation Team. Most referrals made by Homeless Persons Department at Civic Centre, Uxbridge.
Phone Mon-Fri 9am-5pm. Application form completed by referral agency. Interview. Require as much background information as possible eg social work, medical and psychiatric reports. Criminal Reports. Require proof of ID.
Length of stay
Support and accommodation
12 full time and 4 part time staff, 24 hour waking cover. Keywork system (17-20 residents per key worker), with monthly meetings. Action plans with agreed outcomes, reviewed monthly, cover life skills, budgeting and training. Staff provide advice on benefits and support with emotional issues.
Single rooms arranged in clusters, flats are family units.
Hayes & Harlington train - 2 minutes walk. Buses 90, 140, 195, E6, H98, U1, U4.