Knowledge Hub

The annual survey of services for people who at risk of homelessness shows an increase in demand for services, whilst the number of bed spaces is reducing. It highlights a growth in the number of people presenting with complex needs.

Guidance on understanding gambling addiction, including the relationship between gambling and homelessness, signs to look out for, and ways frontline workers can support.

9-part bitesize e-learning and further resources for frontline staff in homelessness services who are looking to build on their knowledge, skills and understanding of supporting people who exhibit challenging behaviours.

Guidance on understanding hoarding including why people hoard, and how to support someone who has a hoarding issue.

This page contains resources on how to better support people experiencing suicidal thoughts including leaflets and recorded presentations as well as a card to give directly to someone who may be at risk of taking their life.

People experiencing homelessness are at a higher risk of ending their lives by suicide than the general population. Homeless Link partnered with Groundswell, Pathway and EASL to develop these resources in order to prevent as many deaths as possible.

This guidance outlines the process of making a claim for Personal Independence Payment (PIP), focussing on supporting individuals affected by mental health.

This toolkit aims to help non-UK nationals who are experiencing homelessness in London to access substance misuse treatment and support.

Following the publication of our guidance Safeguarding children and young people, this webinar will explore actions individuals and organisations can take to implement effective safeguarding practices.

This page contains guidance for organisations looking to put together policies and procedures to manage the risk and impact of suicide.

Presentation recordings & slides from the Outreach Learning Forum: a series of interactive, online sessions aimed at rough sleeping outreach workers, to increase knowledge of how to support individuals with complex needs. Topics covered include: learning disabilities, brain injury, self-neglect and mental health.

Policies and practices gathered from other organisations that can be used as inspiration and guidance for other services.