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Webinar
Conflict management in the workplace
Updated: 28 Oct 2024
Managing conflict effectively is a crucial skill for all leaders and future leaders. This webinar provides staff in the homelessness sector an opportunity to reflect and develop skills on conflict management in the workplace.
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Guidance
National Homelessness Skills Framework
Updated: 05 Sep 2024
A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.
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Webinar
Equity, Diversity & Inclusion in Leadership: leading a diverse and inclusive organisation
Updated: 15 Aug 2024
This webinar on equity, diversity & inclusion in leadership gives managers, senior leaders and CEOs from voluntary community homelessness sector organisations an opportunity to hear from others working in the sector about their experience of improving diversity and inclusion within their organisations.
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Webinar
Involving people with lived experience authentically
Updated: 15 Aug 2024
This webinar gives managers, senior leaders and CEOs from voluntary community homelessness sector organisations an opportunity to look at the key elements needed to be able to embed and support lived experience within your service.
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Webinar
Ask a CEO with Seyi Obakin OBE
Updated: 15 Aug 2024
In this 90-minute webinar, we hear from Centrepoint CEO Seyi Obakin OBE about the challenges and joys of leading the UK’s largest youth homelessness charity for nearly 20 years.
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Webinar
Equity, Diversity & Inclusion in Leadership: creating a culture of inclusion
Updated: 15 Aug 2024
This webinar recording gives managers, senior leaders and CEOs from voluntary community homelessness sector organisations an opportunity to look at the importance of inclusion; why it matters; what an inclusive leader looks like; and how bias has an impact on professional decision-making.
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Guidance
How to make your homelessness service trauma-informed
Updated: 13 Aug 2024
A practice development framework to support organisations to implement trauma-informed care in practice.
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Guidance
Psychologically Informed Management
Updated: 31 Jul 2024
These resources are aimed at ensuring frontline staff receive person-centred support, in a psychologically informed way, including guidance on 1:1 meetings, inductions & understanding burnout, vicarious trauma & secondary traumatic stress.
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Research
Homelessness workforce survey 2022
Updated: 01 May 2024
This is a presentation of the summary of the 2022 workforce survey - which talked to people across the homelessness sector.
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Guidance
Setting up a new service
Updated: 24 Nov 2022
Thinking about setting up a new service in response to homelessness? Read our guidance on things to consider when setting up a new provision and when it is best to work with an existing service.
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Guidance
Involving and recruiting people with lived experience
Updated: 10 Oct 2024
These two briefings aim to help homelessness services to employ people with lived experience in the most constructive way possible that mutually benefits both the employer and employee.
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Webinar
Lived Experience and Leadership
Updated: 15 Aug 2024
Including people with lived experience of homelessness in the design, delivery and evaluation of services is more important than ever. But how can this be achieved in a meaningful way, ensuring that the right support is in place to enable people to succeed?