Knowledge Hub

Resources and guidance to help homelessness services run effective homelessness Day Services.

Resources and guidance to help homelessness services respond to drug use safely and effectively

Three short videos (approx. 5 to 10 minutes each) on supporting ​non-UK nationals with physical and mental health needs, including drug and alcohol dependence.

Detailed guidance on how to handle intoxication, in a way which minimises potential incidents of violence and aggression, is provided in the guidance on settin…

A review of the literature, interviews with frontline staff working in homeless services, and interviews and focus groups with PWLE suggest the following appro…

This guidance is suitable for homelessness accommodation services who are willing and able to adopt either a high level of tolerance of residents’ alcohol use, or some tolerance of residents’ alcohol use

Most drug and alcohol services are free to migrants, whatever their immigration status. Find out what your clients can access and how to navigate the system.

Needle exchange programmes or NSPs are free, harm reduction, social programmes that allow people who inject drugs intravenously, to obtain sterile injecting eq…

In its most basic form, a drugs policy is a simple statement of an organisation’s stance on drugs and drug use.

Naloxone is a medicine that reverses opioid overdoses. Drug poisoning causes almost 2 in 5 deaths of homeless people. Find out how to get naloxone for your service.

This page gives guidance on how homelessness services can help people to register to vote. Even if people do not have a permanent address they are still entitled to register.

The following page is for all staff who work in the homelessness sector and want to make improvements to service provision and practice, so that racially and ethnically marginalised people experiencing homelessness receive as high quality a service as their white counterparts.