Knowledge Hub

How are organisations in England supporting the people they work with?

Case studies from organisations about their model of ‘stepping stone’ accommodation and how this bridges the gap between traditional supported housing and fully independent living for young people.

Poor mental health can both be a leading cause and result of homelessness. For many people, mental illness is one of the factors that can lead to losing stable housing. Homelessness services may regularly support vulnerable individuals experiencing a range of mental health needs.This practical information will help you develop the skills needed to support individuals experiencing poor mental health.

Resources and guidance to help homelessness services run effective homelessness Day Services.

Resources and guidance to help homelessness services respond to drug use safely and effectively

Three short videos (approx. 5 to 10 minutes each) on supporting ​non-UK nationals with physical and mental health needs, including drug and alcohol dependence.

Detailed guidance on how to handle intoxication, in a way which minimises potential incidents of violence and aggression, is provided in the guidance on settin…

A review of the literature, interviews with frontline staff working in homeless services, and interviews and focus groups with PWLE suggest the following appro…

This guidance is suitable for homelessness accommodation services who are willing and able to adopt either a high level of tolerance of residents’ alcohol use, or some tolerance of residents’ alcohol use

Most drug and alcohol services are free to migrants, whatever their immigration status. Find out what your clients can access and how to navigate the system.

Needle exchange programmes or NSPs are free, harm reduction, social programmes that allow people who inject drugs intravenously, to obtain sterile injecting eq…

In its most basic form, a drugs policy is a simple statement of an organisation’s stance on drugs and drug use.