Knowledge Hub

This framework contains two self-reflection tools designed to support fidelity to the principles of Housing First in England.

Animations and a research report to help services and staff improve nutrition among people experiencing homelessness and using substances.

This document details the core principles required for designing and delivering rough sleeping outreach services in England.

This podcast and posters provide homelessness workers with advice on a range of ways to improve clients’ A&E experiences.

This briefing explains positive action to enable it to be applied to homelessness workplaces.

This briefing aims to help homelessness practitioners to understand the Equality Act 2010, equipping them to improve their services and the support they offer.

This briefing provides ‘Top Tips from the Frontline’ on influencing for change in the response of systems and services to women’s homelessness.

Insights from discussions held within our Commissioners' Forum Community of Practice series, covering five good practice areas: co-production, addressing the increasing complexity of need of service users, finding buildings for services, substance misuse in commissioned services, and the impact of the Supported Housing (Regulation and Oversight) Act on commissioning.

Guidance on palliative care including why it is relevant to the homelessness sector, and how services can identify and support those who may need palliative services.

Guidance on the stages of applying to be a Registered Provider of Social Housing, including details of what documentation is required at each stage.

Guidance on safeguarding adults, including how to raise a safeguarding alert and the role of Safeguarding Adults Boards.

These resources are aimed at ensuring frontline staff receive person-centred support, in a psychologically informed way, including guidance on 1:1 meetings and inductions.