Knowledge Hub

Detailed guidance on how to handle intoxication, in a way which minimises potential incidents of violence and aggression, is provided in the guidance on settin…

A review of the literature, interviews with frontline staff working in homeless services, and interviews and focus groups with PWLE suggest the following appro…

This guidance is suitable for homelessness accommodation services who are willing and able to adopt either a high level of tolerance of residents’ alcohol use, or some tolerance of residents’ alcohol use

Most drug and alcohol services are free to migrants, whatever their immigration status. Find out what your clients can access and how to navigate the system.

Needle exchange programmes or NSPs are free, harm reduction, social programmes that allow people who inject drugs intravenously, to obtain sterile injecting eq…

In its most basic form, a drugs policy is a simple statement of an organisation’s stance on drugs and drug use.

Naloxone is a medicine that reverses opioid overdoses. Drug poisoning causes almost 2 in 5 deaths of homeless people. Find out how to get naloxone for your service.

Resources for homelessness service staff who might have conversations with clients with suicidal thoughts. Printed materials and video tutorials.

Homeless Link's annual survey of homelessness sector support tracks changes in the nature and availability of services, the support needs and circumstances of the people accessing services, and opportunities and challenges for the sector.

The annual survey of services for people who at risk of homelessness shows an increase in demand for services, whilst the number of bed spaces is reducing. It highlights a growth in the number of people presenting with complex needs.

Guidance on understanding gambling addiction, including the relationship between gambling and homelessness, signs to look out for, and ways frontline workers can support.

9-part bitesize e-learning and further resources for frontline staff in homelessness services who are looking to build on their knowledge, skills and understanding of supporting people who exhibit challenging behaviours.