Knowledge Hub

Whilst the vast majority of people experiencing homelessness are born in the UK, Non-UK Nationals are disproportionately represented amongst people experiencin…

Information and guidance on brain injuries, including how they impact individuals, the links between brain injury and homelessness, and how frontline workers can support.

We have produced and compiled a set of up-to-date, practical guidance and resources to support the delivery of successful Housing First services.

This briefing outlines the process of applying for a Voter Authority Certificate. It is important that frontline workers in homelessness services and local authorities are aware of the process of application, so they are able to support individuals to exercise their right to vote.

People with uncertain or restricted eligibility due to their immigration status are at high risk of homelessness and destitution because they cannot access mainstream housing, welfare benefits and employment. Read our guidance and briefing documents here.

Guidance on Hepatitis C including information on how it is transmitted, treatment, and what homelessness services can do to support at-risk groups.

The UK Government is rolling out a new digital immigration system, which will replace all physical visas, such as biometric residence permit (BRP), visa vignette stickers or immigration ink stamps in passports, or biometric residence cards (BRC). The Government’s aim is for the visa system to be fully electronic by 2025. This guidance provides an overview of everyone impacted by these changes, what they need to do and by when.

Information on factors that impact on staff wellbeing, including burnout, vicarious trauma, compassion fatigue and moral injury. Guidance is also provided on how staff can look after themselves, and what support homelessness services should offer to their staff.

This briefing is aimed at those exploring how to deliver immigration advice for rough sleepers, be this from the perspective of local or central government, immigration advice services or homelessness sector service providers.

Guidance on Safeguarding Adults Reviews, including what they are, why to conduct them, the process, and learning from previous reviews.

Read our learnings and recommendations from our focus group which discussed the use of personalised budgets in homelessness services.

This bitesize learning series provides essential insights into grant applications, covering strategy, planning, and delivery.