Knowledge Hub

These resources are aimed at ensuring frontline staff receive person-centred support, in a psychologically informed way, including guidance on 1:1 meetings and inductions.

Report defining the parameters of an ideal voluntary and community sector funding programme to advance homelessness prevention in England.

Research exploring the gaps and opportunities for locally-led homelessness prevention in England.

These two briefings aim to help homelessness services to employ people with lived experience in the most constructive way possible that mutually benefits both the employer and employee.

Managing conflict effectively is a crucial skill for all leaders and future leaders. This webinar provides staff in the homelessness sector an opportunity to reflect and develop skills on conflict management in the workplace.

The aim of this series is to ensure that frontline staff and team leaders basic understanding of what good practice looks like when it comes to collecting, storing, using and sharing data for casework purposes.

Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.

Publications and videos covering talking to people with suicidal thoughts, improving prevention policies, and supporting staff dealing with suicidal clients.

This webinar with Centre for Homelessness Impact (CHI) discusses the new Rough Sleeping Data Framework & provides concrete examples of how it is already working well for the local authorities that have piloted the framework.

This page contains guidance for organisations looking to put together policies and procedures to manage the risk and impact of suicide.

This podcast and posters provide homelessness workers with advice on a range of ways to improve clients’ A&E experiences.

A literature review on women's homelessness.