Knowledge Hub

Managing conflict effectively is a crucial skill for all leaders and future leaders. This webinar provides staff in the homelessness sector an opportunity to reflect and develop skills on conflict management in the workplace.

The aim of this series is to ensure that frontline staff and team leaders basic understanding of what good practice looks like when it comes to collecting, storing, using and sharing data for casework purposes.

Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.

This page contains resources on how to better support people experiencing suicidal thoughts including leaflets and recorded presentations as well as a card to give directly to someone who may be at risk of taking their life.

People experiencing homelessness are at a higher risk of ending their lives by suicide than the general population. Homeless Link partnered with Groundswell, Pathway and EASL to develop these resources in order to prevent as many deaths as possible.

This webinar with Centre for Homelessness Impact (CHI) discusses the new Rough Sleeping Data Framework & provides concrete examples of how it is already working well for the local authorities that have piloted the framework.

This page contains guidance for organisations looking to put together policies and procedures to manage the risk and impact of suicide.

This podcast and posters provide homelessness workers with advice on a range of ways to improve clients’ A&E experiences.

A literature review on women's homelessness.

Find out how you can take proactive steps towards creating a more inclusive and anti-racist workplace and homelessness sector.

This webinar recording covers coaching techniques for effective goal setting for people working in homelessness. In the session, Syane Findlay, an Associate coach at Homeless Link, explained the GROW model of goal setting to support attendees and their team's development.

The Homeless Link Partnership Assessment Toolkit helps leaders from across the homelessness sector to make an assessment of their local partnership working or homelessness forum. The practical framework is accompanied by a guide.