Knowledge Hub

9-part bitesize e-learning and further resources for frontline staff in homelessness services who are looking to build on their knowledge, skills and understanding of supporting people who exhibit challenging behaviours.

Animations and a research report to help services and staff improve nutrition among people experiencing homelessness and using substances.

Insights from discussions held within our Commissioners' Forum Community of Practice series, covering five good practice areas: co-production, addressing the increasing complexity of need of service users, finding buildings for services, substance misuse in commissioned services, and the impact of the Supported Housing (Regulation and Oversight) Act on commissioning.

Resources and guidance to help homelessness services respond to drug use safely and effectively

Detailed guidance on how to handle intoxication, in a way which minimises potential incidents of violence and aggression, is provided in the guidance on settin…

A review of the literature, interviews with frontline staff working in homeless services, and interviews and focus groups with PWLE suggest the following appro…

This guidance is suitable for homelessness accommodation services who are willing and able to adopt either a high level of tolerance of residents’ alcohol use, or some tolerance of residents’ alcohol use

Most drug and alcohol services are free to migrants, whatever their immigration status. Find out what your clients can access and how to navigate the system.

Needle exchange programmes or NSPs are free, harm reduction, social programmes that allow people who inject drugs intravenously, to obtain sterile injecting eq…

In its most basic form, a drugs policy is a simple statement of an organisation’s stance on drugs and drug use.

Naloxone is a medicine that reverses opioid overdoses. Drug poisoning causes almost 2 in 5 deaths of homeless people. Find out how to get naloxone for your service.

For the past 13 years, Homeless Link has produced an annual review of the available support for single homelessness in England.