Knowledge Hub

Information on factors that impact on staff wellbeing, including burnout, vicarious trauma, compassion fatigue and moral injury. Guidance is also provided on how staff can look after themselves, and what support homelessness services should offer to their staff.

Our podcast focusing on practice in the homelessness sector.

Managing conflict effectively is a crucial skill for all leaders and future leaders. This webinar provides staff in the homelessness sector an opportunity to reflect and develop skills on conflict management in the workplace.

A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.

This webinar recording covers coaching techniques for effective goal setting for people working in homelessness. In the session, Syane Findlay, an Associate coach at Homeless Link, explained the GROW model of goal setting to support attendees and their team's development.

People experiencing homelessness are often excluded from mainstream statutory mental health services. New guidelines were released in January 2023 to support clinical psychologists working with and in homelessness services.