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Added 23 March 2022

People experiencing homelessness should be able to access high quality, safe services.

As a manager of accommodation or other building-based services, you have responsibilities under a range of legislation, including Housing Law, Health & Safety and Fire Safety.

Our guidance provides a summary of these responsibilities - you may need to seek further expert support or training, or to review your organisational policies and procedures, in order to comply with these duties.

For enquiries about specialist support please see our Consultancy services.

Need support with your service's policies?

Good, accessible, clear and up to date policies and procedures are hugely important. Whatever the time and effort to get them right, it’s worth it and we can help. If you need more support reviewing, creating or refreshing your policies, speak to our consultancy team.

Find out more