In the third episode of the series, we speak with Ben Neal, independent organisational consultant and coach, who supports staff teams and organisations who work with individuals with complex needs. Ben supports people to understand the impact of this type of work, and how to navigate difficult environments. Prior to this, Ben worked frontline in NHS Mental Health Services.
In this episode, we discuss why people come to work in the homelessness sector and how this plays out in the way they deliver their work. We talk about how our boundaries are often pushed when working in this sector and suggest ways of reorganising our boundaries to prevent burnout.