Enforcement and begging

Identify ways to build your resilience, learn from challenging situations, and use these skills to reduce the negative impact of stress in the workplace.

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout, and vicarious trauma, and develop strategies and techniques for managing self-care, emotional wellbeing and supporting others safely.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

A practical and inspirational take on wellbeing in relation to how we protect our time and set boundaries, so that we can effectively prioritise, set goals and manage our professional and personal sense of balance and wellbeing.

This course will explore the theory and practice of suicide intervention skills that can be applied in any professional or personal setting. This course is for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide. This course also explores possible prevention and post-incident protocols, and how to support service users and staff after an incident.