Digital inclusion
Resources
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Guidance for rough sleeping outreach services and volunteers
Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.
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National Homelessness Skills Framework
A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.
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Involving and recruiting people with lived experience
These two briefings aim to help homelessness services to employ people with lived experience in the most constructive way possible that mutually benefits both the employer and employee.
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Managing volunteers in homelessness services
How can services get the best from volunteers?
News
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News
Instability caused by short-term funding could lead to service user crisis of trust
The current homelessness funding system risks ruining our bond with clients and volunteers, write Michael Chandler of Groundswell as part of the Reset Homelessness campaign.
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News
Introducing our new National Homelessness Skills Framework
Read about the development of our new National Homelessness Skills Framework, a tool for people who are thinking of joining the sector, those wishing to develop their skills within their current role, and for managers and HR/recruitment leads to support staff development.
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Supported Housing Managers Practice Forum: Preventing Evictions
Join our new Practice Forum for managers in supported housing services. This first session will focus on how services can review their evictions policies through a trauma-informed lens.
Online Free -
Frontline Practice Forum: drug and alcohol use in supported housing
Join our new Practice Forum for frontline workers in supported housing services. This first session will focus on supporting people who use drug and alcohol in supported housing.
Online Free -
Improving nutrition among people experiencing homelessness
Join Homeless Link and Providence Row as we launch research that aims to enhance nutrition and recovery among people experiencing homelessness and share practical actions that homelessness staff can take to improve access to healthy food and nutrition for the people they support.
Online Free