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Our consultants carry out a broad range of evaluations and reviews for the sector, including:

  • Evaluating the impact of a project funded by a grant provider.
  • Reviewing the performance of a service to support an organisation to gain further contracts.
  • A review of an internal policy to present to commissioners or your Board.

We have also worked with Local Authorities to carry out evidence reviews around local homelessness provision and recommendations for improving support for people experiencing homelessness.

This work has involved both qualitative and quantitative research, and outputs will often include presenting our findings and providing an in-depth report to help to inform commissioning plans.

A recent example of this was when we worked with a Local Authority to review their services for people sleeping rough. We interviewed people accessing those services, the local providers, and offered best practice examples from comparative Authorities. The final report led to a significant change in the way that they commissioned Rough Sleeping provision and a larger investment for those services.

Evaluations can form an intrinsic part of your plans for growth and service development by ensuring that all practice is reviewed and reflected upon, and our consultancy service can take the weight off you to do this work, so you can still focus on the important work you do. From this, we can help you identify areas of research and use our expertise to collect the data you need.

We'll match you with an expert in evaluations and reviews

We work with a wide range of experts with experience in conducting evaluations and reviews. Our team can match you with the best consultant for your needs.

Below are a selection of some of our consultants with expertise in evaluations and reviews.

  • bert-provan

    Dr Bert Provan

    Bert started work in frontline housing management for third sector agencies and as senior officer in housing management and strategy for several London Local Authority, before becoming a Senior Civil Servant in MHCLG for 14 years. He is also a Senior Policy Fellow at LSE focusing on social housing and regeneration.
  • Coach-Beth-Coyne

    Beth Coyne

    Beth has twenty years’ professional experience in homelessness, criminal justice, mental health, and improving physical, economic and social outcomes for people experiencing disadvantage. She’s worked in in homelessness charities large and small, developing innovative projects and improving services. More recently Beth has led holistic employment services and homelessness prevention in local authorities, and transformation projects with Integrated Care Boards. Beth has experience in mixed-methods evaluation, strategic development, co-design and ensuring people with lived experience can lead service change and improvement. She’s delivered national projects for government, and has a particular interest in place-based systemic change.
  • Brian-Matthews

    Brian Matthews

    Brian has over 35 years of experience in supported housing and homelessness, working for housing associations, the voluntary sector and local authorities. From 2003-2023, Brian worked for LB Camden, initially as a Supporting People Lead Officer and more recently as Head of Housing Commissioning and Partnerships. In these roles, Brian was closely involved in the development of new services and programmes including Pathway hostels, Housing First services, and a three-year Homelessness System Transformation Programme.
  • Consultant-Catherine-Glew

    Catherine Glew

    Cat is a project manager, researcher and policy professional with a decade of experience driving evidence-based change in the homelessness and domestic abuse sectors. Alongside her freelance consultancy work, she also leads on lived experience engagement at a large national domestic abuse charity, working with survivors to change strategy, policy and practice. Before moving into the violence against women and girls sector in 2021, she was Women’s Strategy Manager at St Mungo’s, leading development of the women’s strategy and improving safety and outcomes for women facing homelessness.
  • helen-lewis

    Helen Lewis

    Helen has worked in the housing and homelessness sector since the early 1990s. She is an expert in rough sleeping and single homelessness issues. Helen has worked extensively in voluntary sector homelessness organisations including Shelter and Thames Reach. Helen has provided consultancy services since 2004 – completing a wide range of projects for central, regional and local government, CCGs, homelessness organisations and housing associations.
  • karen-patten

    Karen Patten

    Karen has over 30 years in the care and housing support sector. An experienced consultant, in recent years, Karen has focused on policy development and quality monitoring and reviewing homelessness services, rough sleeper services and mental health provision.
  • laura-paterson

    Laura Paterson

    Laura has over 20 years of experience working within the housing sector with a particular focus and specialism towards housing options, homelessness, rough sleeping, housing policy and housing advice disciplines. Laura has been a Housing Consultant for the last seven years.
  • Mark Goldup

    Mark Goldup

    Mark has 40 plus years experience of working in the housing care and support field, the last 25 years as a freelance consultant. He worked initially for 11 years for Stonham Housing Association at operational and policy levels. His work has involved working in a number of sectors but in recent years most of his experience is in relation to the development of policy and provision to reduce the risk of homelessness and find effective routes out of homelessness.
  • Roger-Clark

    Roger Clark

    Roger has worked with people affected by homelessness for 24 years including in senior positions at DePaul UK, The Passage and West London Mission. Roger has undertaken governance service reviews, restructured operations, created a Quality Framework for policies and procedures, written new strategic plans and created new missions, visions and values for organisations. As a consultant, Roger aims to use his experience to help organisations to take stock, be aware of their compliance, deliver good services and strive for excellence in their strategy and operations.
  • Sarah Alden

    Dr Sarah Alden

    Sarah began her career working for various local authorities as a housing options advisor and providing specialist housing and welfare benefit advice for the Legal Service Commission. She gained a PhD at the University of Sheffield which explored implementation of homelessness policy across UK Local Authorities. Sarah held research posts at the University of Leeds and University of Sheffield prior to becoming an independent consultant.
  • tassie-weaver

    Tassie Weaver

    Tassie has worked in a number of rough sleeping services in London and complex needs services in Yorkshire. More recently, Tassie developed and supported the national MEAM Approach network, focussing on transforming services and systems for people facing multiple disadvantage. Tassie led the network for five years, before moving to freelance work. Tassie has three particular areas of interest and expertise: systems thinking, trauma informed approaches and coproduction.

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Sian Morris

Consultancy Officer

Sian is our Consultancy Officer, she supports Sophie and our Associate Consultants in delivering high-quality projects for the sector.