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We offer tailored support for boards and executive teams to help organisations strengthen and improve their governance, including:

Developing Boards

We can support organisations to recruit Trustees and help to develop Board Members individual skills and roles. Our Consultants can also help to create meeting structures and guide you through the process of Board meetings.

Board or Staff Away Days

We can support you to organise and facilitate Board or staff away days.

We recently developed an away day for a large Homelessness Charity in London who had been through significant changes and recruited a new CEO. We held an away day for staff and managers to celebrate their achievements to date, but also to reflect on areas for improvement and aims for the future. This time away helped the team to develop a clear strategy that they could all take ownership of.


We support accommodation providers around rent setting and Housing Benefit issues and we can also support with improving internal financial systems.

Our consultants also work with charities and social enterprises to become financially resilient which includes developing fundraising strategies and opportunities around increasing unrestricted income.

Become a Registered Provider

Homeless Link also supports organisations to meet the standards that are required to become a Registered Provider. Our Consultants work with Boards and Senior Managers to understand the registration process and develop their internal governance.

We'll match you with an expert in governance

Our consultants have expertise in ensuring that organisations have a high standard of governance. Our team can match you with the best consultant for your needs.

Below are a selection of some of our consultants with expertise in good governance.

  • steve-coles

    Steve Coles

    Steve Coles has 20 years’ experience within the public and charitable sector. Until July 2021, Steve was the CEO of Spitalfields Crypt Trust (SCT), an addictions recovery charity working with people experiencing homelessness. Prior to leading SCT, Steve founded and ran Intentionality CIC, a social impact consultancy, working with over 600 charities and social enterprises across the UK over seven years, helping them describe, measure, report and increase their positive social impact.
  • karen-patten

    Karen Patten

    Karen has over 30 years in the care and housing support sector. An experienced consultant, in recent years, Karen has focused on policy development and quality monitoring and reviewing homelessness services, rough sleeper services and mental health provision.
  • Andy-meakin

    Andy Meakin

    Andy is an experienced leader and management consultant in the contexts of people experiencing combinations of homelessness, mental ill health, addiction, and offending behaviour. Andy was the Project Director for a large multi-agency project exploring different approaches to tackling multiple needs and helped to establish Expert Citizens CIC. He is also a research fellow at Staffordshire University and Andy co-authored an academic journal article about the care act toolkit that won an emerald literati outstanding paper award in 2019.
  • Lorraine-richardson

    Lorraine Richardson

    Lorraine is a highly skilled and motivated professional with over 30 years’ experience of working in the homelessness sector. Her last role was as a Head of Services for a large homelessness charity based in London which included developing databases to ensure measurement of impact as well as designing quality assurance frameworks. She also has experience of setting up projects which support mental health and substance misuse and has designed services that focus on a strengths-based approach.
  • sharon-mcloughlin

    Sharon McLoughlin

    Sharon’s experience within the Housing Sector includes tenancy management, homelessness, community safety and safeguarding. Sharon has developed and delivered community safety and anti-social behaviours strategies providing training to statutory agencies, private rented housing providers, charitable and voluntary agencies. Sharon has also collaborated with PHE England and National Probation Service working with CIC's and peer-to-peer groups in the North West on a project to provide homes for prisoners on release.
  • peter-brooks

    Peter Brooks

    Peter is a supported housing consultant working with a large number of registered providers, voluntary organisations, government departments and local authorities with the main focus on finance, including budgeting, financial projections, appraisals, accounting, reporting and statistical analysis.

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Sian Morris

Consultancy Officer

Sian is our Consultancy Officer, she supports Sophie and our Associate Consultants in delivering high-quality projects for the sector.