Training for individuals

Develop an understanding of the reasons a person may hoard and how to support a person to overcome barriers to disposing of their hoard.

Build your confidence in helping people at risk of suicide, exploring prevention, post-incident protocols, and how to support service users and staff after an incident.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

This course will equip you with knowledge and skills to respond proactively to the complex issues linked to race, ethnicity and homelessness.

Develop practical skills, knowledge, coaching skills and the confidence to support and empower your clients to overcome barriers and access education, training or employment.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

A programme of compassion-informed practice development. This programme consists of 2x half-day interactive online workshops. Through exploring compassion for others (people who access services) and compassion for self, the workshops aim to help you get curious about your subconscious drivers and develop your capacity to respond – not react, to the challenges you face at work.

This course is perfect for new facilitators or those wanting to polish their skills, offering a journey from basic principles to advanced facilitation techniques. Participants from various sectors, including homelessness and voluntary sectors, will find this training particularly helpful in improving their ability to lead engaging and inclusive sessions.

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

This training will provide participants with the opportunity to explore the change process, consider the difference between leading and managing change, and understand how to genuinely engage and support staff in times of change.

An introductory course for frontline staff exploring Complex Trauma and Trauma-Informed approaches.

This is course will provide participants with a greater understanding of how the criminal justice system operates. Delegates will understand that offending behaviour is a specific need and how they can support people away from patterns of offending behaviour.

This course will explore best practice and safety when it comes to lone working.

Introducing our comprehensive drug and alcohol awareness course tailored specifically for homelessness services. The course is designed to equip professionals with the knowledge and skills needed to effectively identify, approach, and assist individuals struggling with drug and alcohol use and dependency.

Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

This training series will equip managers, team leaders and emerging supervisors in the homelessness and supported housing sector with the skills, confidence and mindset to lead with compassion and clarity. You will connect with peers, share good practice, and reflect on what psychologically informed management looks like day to day.

A four-part training programme that aims to inspire and equip staff with knowledge, confidence and practical tools for managing wellbeing.

Develop practical skills, knowledge, coaching skills and the confidence to support and empower your clients to overcome barriers and access education, training or employment.

An introductory course for frontline staff exploring Complex Trauma and Trauma-Informed approaches.

A one-day course exploring current good practice in supporting women who are sleeping rough or are utilising homelessness services.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

Mental health issues and homelessness are closely linked, you may regularly support vulnerable individuals experiencing a range of mental health issues. This practical course will give you the skills needed to support individuals experiencing mental health issues.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.