Training for individuals

A follow-up course to Trauma-informed: Theory and Principles, building practical ways of working with people affected by trauma.

This course will help you to understand the importance of risk assessment in your work. You will learn how to identify and eliminate risks and how to undertake risk assessment effectively.

This course will equip you with knowledge and skills to respond proactively to the complex issues linked to race, ethnicity and homelessness.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

This course will provide you with an introduction to domestic abuse, looking specifically at how it might impact service users in a range of homelessness settings.

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

This is course will provide participants with a greater understanding of how the criminal justice system operates. Delegates will understand that offending behaviour is a specific need and how they can support people away from patterns of offending behaviour.

Develop practical skills, knowledge, coaching skills and the confidence to support and empower your clients to overcome barriers and access education, training or employment.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

Identify ways to build your resilience, learn from challenging situations, and use these skills to reduce the negative impact of stress in the workplace.

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout, and vicarious trauma, and develop strategies and techniques for managing self-care, emotional wellbeing and supporting others safely.

This course is designed to help you understand how mental health problems can present, and how mental health services work, so that you can more easily ensure that you get the right help for your client.

Improve your supervision skills to benefit your staff team and improve the performance of your service. As a manager or supervisor this course will help you to develop your staff through regular formal supervision, leading to improved outcomes for your organisation.

A one-day course exploring current good practice in supporting women who are sleeping rough or are utilising homelessness services.

This course will explore the theory and practice of suicide intervention skills that can be applied in any professional or personal setting. This course is for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide. This course also explores possible prevention and post-incident protocols, and how to support service users and staff after an incident.

A practical and inspirational take on wellbeing in relation to how we protect our time and set boundaries, so that we can effectively prioritise, set goals and manage our professional and personal sense of balance and wellbeing.

Develop an understanding of the reasons a person may hoard and how to support a person to overcome barriers to disposing of their hoard.

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

This course will explore practical ways to reduce unplanned moves from your service.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

This course will give you the knowledge and understanding to develop your keyworking approach, with a focus on motivation, engagement and creative problem-solving. It will help you to respond creatively to non-engagement and ambivalence about change, using different strategies to achieve a person-centred and strengths-based approach to keyworking.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).