Training for individuals

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout, and vicarious trauma, and develop strategies and techniques for managing self-care, emotional wellbeing and supporting others safely.

This course is designed to help you understand how mental health problems can present, and how mental health services work, so that you can more easily ensure that you get the right help for your client.

Improve your supervision skills to benefit your staff team and improve the performance of your service. As a manager or supervisor this course will help you to develop your staff through regular formal supervision, leading to improved outcomes for your organisation.

A one-day course exploring current good practice in supporting women who are sleeping rough or are utilising homelessness services.

This course will explore the theory and practice of suicide intervention skills that can be applied in any professional or personal setting. This course is for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide. This course also explores possible prevention and post-incident protocols, and how to support service users and staff after an incident.

A practical and inspirational take on wellbeing in relation to how we protect our time and set boundaries, so that we can effectively prioritise, set goals and manage our professional and personal sense of balance and wellbeing.

Develop an understanding of the reasons a person may hoard and how to support a person to overcome barriers to disposing of their hoard.

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

This course will explore practical ways to reduce unplanned moves from your service.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

This course will give you the knowledge and understanding to develop your keyworking approach, with a focus on motivation, engagement and creative problem-solving. It will help you to respond creatively to non-engagement and ambivalence about change, using different strategies to achieve a person-centred and strengths-based approach to keyworking.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

Build on your knowledge, skills and confidence on Section 21 to enable you to prepare and present information in county court proceedings for possession of assured shorthold tenancy (AST).

An introductory course for frontline staff exploring Complex Trauma and Trauma-Informed approaches.

This one day course will explore common issues relating to tenancies and licences.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

Join our Action Learning Sets for frontline workers to work through challenges with peers in other homelessness organisations.

This course will explore best practice and safety when it comes to lone working.

Mental health issues and homelessness are closely linked, you may regularly support vulnerable individuals experiencing a range of mental health issues. This practical course will give you the skills needed to support individuals experiencing mental health issues.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

This course will help you to understand the importance of risk assessment in your work. You will learn how to identify and eliminate risks and how to undertake risk assessment effectively.

A follow-up course to Trauma-informed: Theory and Principles, building practical ways of working with people affected by trauma.

Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to empower clients to manage their behaviour and acquire skills for social living.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.