Upcoming courses
Our training courses up to September 2025 are now open for booking.
If your organisation is a Homeless Link member you are entitled to a discount on all our training. Just select the member option when booking.
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Conflict management: handling violence and aggression
Learn how to safely manage and de-escalate volatile situations and resolve conflict.
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Trauma-Informed for managers
This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.
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Preventing Evictions, Abandonments and Exclusions
This course will explore practical ways to reduce unplanned moves from your service.
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Suicide: prevention, intervention and post-incident protocols
Join us on World Suicide Prevention Day to build your confidence in helping people at risk of suicide, exploring prevention, post-incident protocols, and how to support service users and staff after an incident.
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Race, ethnicity and experiences of homelessness
This course will equip you with knowledge and skills to respond proactively to the complex issues linked to race, ethnicity and homelessness.
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Alcohol: Supporting change resistant and dependent drinkers
Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.
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Assessment and Support Planning
Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.
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Hoarding awareness workshop
Develop an understanding of the reasons a person may hoard and how to support a person to overcome barriers to disposing of their hoard.
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Psychologically Informed Environments (PIE)
This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.
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Compassion-Informed Workshops: What if the way we react to the crisis, is the crisis?
A programme of compassion-informed practice development. This programme consists of 2x half-day interactive online workshops. Through exploring compassion for others (people who access services) and compassion for self, the workshops aim to help you get curious about your subconscious drivers and develop your capacity to respond – not react, to the challenges you face at work.
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Psychologically informed management training series
This training series will equip managers, team leaders and emerging supervisors in the homelessness and supported housing sector with the skills, confidence and mindset to lead with compassion and clarity. You will connect with peers, share good practice, and reflect on what psychologically informed management looks like day to day.
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Universal Credit and Supported Accommodation
This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).
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Motivational Interviewing: an introduction
Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.
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Complex Needs, Dual Diagnosis and Personality Disorder
This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.
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Keyworking: person-centred and creative
This course will give you the knowledge and understanding to develop your keyworking approach, with a focus on motivation, engagement and creative problem-solving. It will help you to respond creatively to non-engagement and ambivalence about change, using different strategies to achieve a person-centred and strengths-based approach to keyworking.
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Lone working
This course will explore best practice and safety when it comes to lone working.
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