Training for individuals

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

Drawing on the detailed guidance within the Act and our experience supporting housing and homelessness services, this comprehensive training course aims to build confidence and strengthen practice.

This training series will equip managers, team leaders and emerging supervisors in the homelessness and supported housing sector with the skills, confidence and mindset to lead with compassion and clarity. You will connect with peers, share good practice, and reflect on what psychologically informed management looks like day to day.

This training will provide participants with the opportunity to explore the change process, consider the difference between leading and managing change, and understand how to genuinely engage and support staff in times of change.

This course is perfect for new facilitators or those wanting to polish their skills, offering a journey from basic principles to advanced facilitation techniques. Participants from various sectors, including homelessness and voluntary sectors, will find this training particularly helpful in improving their ability to lead engaging and inclusive sessions.

Build your confidence in helping people at risk of suicide, exploring prevention, post-incident protocols, and how to support service users and staff after an incident.

This course will help you to understand the importance of risk assessment in your work. You will learn how to identify and eliminate risks and how to undertake risk assessment effectively.

This four-part workshop series is designed to support frontline Housing First workers to build confidence, skills and peer connections in navigating complex challenges in delivering Housing First services.

This course will explore best practice and safety when it comes to lone working.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

Delivering a high-fidelity Housing First service requires more than commitment – it demands courageous leadership, strategic clarity, and a deep understanding of how to balance values-led practice with operational realities.

Develop an understanding of the reasons a person may hoard and how to support a person to overcome barriers to disposing of their hoard.

Drawing on the detailed guidance within the Act and our experience supporting housing and homelessness services, this comprehensive training course aims to build confidence and strengthen practice.