Training for individuals

An introductory course for frontline staff exploring Complex Trauma and Trauma-Informed approaches.

This one day course will explore common issues relating to tenancies and licences.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

This course will explore best practice and safety when it comes to lone working.

Mental health issues and homelessness are closely linked, you may regularly support vulnerable individuals experiencing a range of mental health issues. This practical course will give you the skills needed to support individuals experiencing mental health issues.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

Delivered by a qualified mental health professional, this four-part training programme aims to inspire and equip staff with knowledge, confidence and practical tools for managing their own wellbeing and how they can contribute to a workplace culture of positive wellbeing practice.

This training aims to help outreach workers deliver effective support interventions and achieve positive outcomes for people sleeping rough.

This course will help you to understand the importance of risk assessment in your work. You will learn how to identify and eliminate risks and how to undertake risk assessment effectively.

A follow-up course to Trauma-informed: Theory and Principles, building practical ways of working with people affected by trauma.

Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to empower clients to manage their behaviour and acquire skills for social living.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

Develop practical skills, knowledge, coaching skills and the confidence to support and empower your clients to overcome barriers and access education, training or employment.

Introducing our comprehensive drug and alcohol awareness course tailored specifically for homelessness services. The course is designed to equip professionals with the knowledge and skills needed to effectively identify, approach, and assist individuals struggling with drug and alcohol use and dependency.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

This is course will provide participants with a greater understanding of how the criminal justice system operates. Delegates will understand that offending behaviour is a specific need and how they can support people away from patterns of offending behaviour.

A one-day course exploring current good practice in supporting women who are sleeping rough or are utilising homelessness services.

This course will explore practical ways to reduce unplanned moves from your service.

Join us on World Suicide Prevention Day to build your confidence in helping people at risk of suicide, exploring prevention, post-incident protocols, and how to support service users and staff after an incident.

This course will equip you with knowledge and skills to respond proactively to the complex issues linked to race, ethnicity and homelessness.

Develop an understanding of the reasons a person may hoard and how to support a person to overcome barriers to disposing of their hoard.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.