Real Systems

Tailored to your needs

Real Systems tailor to the unique needs of charities, housing associations, and local authorities. We design and build systems that scale with your organisation from supporting fundraising and donor engagement to managing multi-agency service delivery and accommodation pathways.

Why Real Systems?

15 years of experience

Backed by Homeless Link – with over 15 years of experience of building systems across the UK

Flexible, customisable

Flexible, customised Salesforce systems – designed around your organisation, not off-the-shelf.

Support to grow

Ongoing support, training, and expertise – we grow with you.

For Charities

We design Salesforce systems that empower charities to focus on what matters most, their mission and their communities.

Fundraising & CRM with Nonprofit Cloud - Manage donors, campaigns, and supporter journeys in one place.
JustGiving integration - Connect your fundraising campaigns seamlessly into your CRM.
Mailchimp integration Integrations for apps such as Mailchimp and Zoho - Run targeted, automated communications with your supporters.
Surveys & feedback tools – Capture insights directly from service users and stakeholders to inform your strategy.

By unifying data and streamlining processes, charities can reduce admin, build stronger relationships with supporters, and demonstrate impact more effectively to funders and donors.

For Local Authorities

We create multi-agency systems for local authorities that commission and coordinate services across their boroughs.

From first engagement to long-term stability, Real Systems provides a shared platform where services can coordinate, track outcomes, and deliver more effective support.

Multi-agency collaboration – Services share data securely, so staff have a full picture of each client’s history.
Accommodation Pathway and Lettings – Manage referrals and allocations into temporary, supported, or permanent housing.
Person centred approach – A shared system prevents clients from having to retell their story repeatedly.
Borough-wide reporting – Real-time dashboards demonstrate impact across services, helping to shape local strategies and secure future funding.

This means better outcomes for clients, more efficient use of resources, and stronger evidence of success for local strategies such as Housing First or Changing Futures.