Introduction
Most homelessness services do not need to register with the CQC, only those which also provide certain health or social care activities defined as “regulated activities” under the Health and Social Care Act 2008, for example, drug and alcohol treatment or personal care.
In December 2023, CQC began rolling out its new single assessment framework, starting in the South region and with selected 'early adopter' providers. This framework maintains the existing five key questions and rating system but introduces quality statements to replace previous key lines of enquiry.
The CQC is currently under review, and the government announced reforms following the interim report that highlighted failings in its approach.
Useful links
Government acts after report highlights failings at regulator - GOV.UK
Examples of specialist care services delivered by Homeless Link members were discussed on our Going Beyond podcast (17th Feb 2025).
