Upcoming events and training

Join us on World Suicide Prevention Day to build your confidence in helping people at risk of suicide, exploring prevention, post-incident protocols, and how to support service users and staff after an incident.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

A programme of compassion-informed practice development. This programme consists of 2x half-day interactive online workshops. Through exploring compassion for others (people who access services) and compassion for self, the workshops aim to help you get curious about your subconscious drivers and develop your capacity to respond – not react, to the challenges you face at work.

This course is perfect for new facilitators or those wanting to polish their skills, offering a journey from basic principles to advanced facilitation techniques. Participants from various sectors, including homelessness and voluntary sectors, will find this training particularly helpful in improving their ability to lead engaging and inclusive sessions.

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

This training will provide participants with the opportunity to explore the change process, consider the difference between leading and managing change, and understand how to genuinely engage and support staff in times of change.

A free interactive session for frontline workers and managers to consolidate learning from the practice series.

An introductory course for frontline staff exploring Complex Trauma and Trauma-Informed approaches.

Join us to explore practical ways to support people sleeping rough and work together to reduce rough sleeping across the UK.

This course will explore best practice and safety when it comes to lone working.