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This course will have two main focuses. First we will look at the dynamics of domestic abuse, helping you to understand what domestic abuse looks like and how it impacts on service users. The course also aims to increase your confidence in responding to domestic abuse, giving you practical tools and skills to support service users, reduce risk and increase safety.

Using a range of case studies and real life examples of service users who are living in supported accommodation, or are street homeless, the course will explore the complexities of identifying and responding to domestic abuse in these settings, especially where service users are likely to have multiple needs. Delegates will leave the course with practical tips and tools that they can use in their everyday working practice.

Who is this course for?

  • Frontline homelessness workers with basic or limited knowledge of domestic abuse.
  • Frontline homelessness workers with little experience in the field.
  • Staff from other sectors who have contact with homeless people/people with complex needs.

What will you learn?

This course will cover:

  • The definition of domestic abuse, how to recognise key forms of domestic abuse and what this might look like in your service.
  • How domestic abuse interacts with other forms of disadvantage, and how this creates barriers to support.
  • Help delegates to feel more confident working out who is doing what to who, and have better awareness of perpetrators in your services.
  • Help delegates to feel more confident talking with survivors about abuse, identifying risk and taking action e.g. referring on, safety planning etc.

Delegates will be provided with a handbook of resources.

Please note: due to the sensitive nature of this training course, delegates might feel anxious or upset by some of the course content if it relates to their own experiences. It is essential that they are aware of the course content beforehand, in order to be emotionally prepared for the day. Please ensure that all delegates read this course outline ahead of the training. They will be able to step out during the session if needed. There is no requirement for delegates to share personal experiences on this course.

Developed and delivered in partnership with Standing Together against domestic abuse



Sessions are not recorded. Slides will be sent electronically.


Member rate: £125 per person

Non-Member rate: £165 per person


Bookings can be made via Eventbrite.

If you are booking training places for 3 or more people an invoice can be raised, please email Lana.Newby@homelesslink.org.uk with the names and email addresses of the delegates you wish to book.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation. This course can booked to be delivered in-person (subject to government advice).

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815 for more information. Prices are from £990 for up to 20 staff members.

Book now