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Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

Who is this course for?

For frontline staff and managers looking to improve practice within their service.

What will you learn?

By the end of the course participants will have:

  • Reflected on their own experiences of, and perspectives on, managing professional boundaries
  • Explored the reasons why we need boundaries, why we might sometimes cross them and the potential consequences of a boundary crossing
  • Reflected on a number of real life ‘boundary’ scenarios and established ways of managing them
  • Discussed and agreed good practice guidelines and appropriate policies, procedures and codes to manage professional boundaries.



Sessions are not recorded. Slides will be sent electronically.


Member rate: £125 per person

Non-Member rate: £165 per person


Bookings can be made via Eventbrite.

If you are booking training places for 3 or more people an invoice can be raised, please email Lana.Newby@homelesslink.org.uk with the names and email addresses of the delegates you wish to book.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation. This course can booked to be delivered in-person (subject to government advice).

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815 for more information. Prices are from £990 for up to 20 staff members.

Book now