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This course will equip you with knowledge and skills to respond proactively to the complex issues linked to race, ethnicity and homelessness.

It offers an insight into the varied experiences of people from ethnically marginalised communities and provides resources that will help you to collaborate and develop culturally specific links.

The course encourages and supports you to engage with challenges and uncomfortable issues as you seek to fulfil your role and promote equitable treatment for people who are subject to racism.

Who is this course for?

  • Managers and frontline staff from any homelessness service.
  • Staff involved in creating organisational policies in homelessness services.
  • Staff from other sectors who want to increase understanding and confidence working with people of diverse race and ethnicity.

Please note, it can be emotionally taxing to relearn the inequalities people with lived experience from ethnically marginalised groups face, so we particularly encourage people who are not ethnically marginalised to attend.

What will you learn?

On completion of this course you will be better prepared to provide and promote an equitable response to ethnically marginalised people experiencing homelessness and accessing services. The main learning objectives are:

  • Recognise causes and types of homelessness experienced by people of diverse ethnic backgrounds and how racism is linked to this.
  • Be alert to how practitioner language and mindset can influence experiences and outcomes for people accessing services.
  • Consider how bias and oppressive structures can lead to inequity and exclusion from services.
  • Describe how legislation, guidance and the wider landscape shape your responsibilities.
  • Understand how trauma is linked to race, ethnicity and homelessness and how you can respond.
  • Recognise intersectional identities and how they increase and compound discrimination and harm.
  • Explore the terms “privilege” and “dominance” in relation to discrimination.
  • Learn how to develop cultural competence in order to improve outcomes for ethnically marginalised people.
  • Apply principles of strengths-based practice to the current context.

Delegates will receive a copy of the presentation and a course booklet that allows people to reflect and record any actions that will support development, good practice, and meaningful change for ethnically diverse people experiencing homelessness.



Sessions are not recorded. Slides will be sent electronically.


Member rate: £125 per person

Non-Member rate: £165 per person


Bookings can be made via Eventbrite.

If you are booking training places for 3 or more people an invoice can be raised, please email Lana.Newby@homelesslink.org.uk with the names and email addresses of the delegates you wish to book.

Cancellation policy

Please find our cancellation policy for public online delivered training here

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation. This course can booked to be delivered in-person (subject to government advice).

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815 for more information. Prices are from £990 for up to 20 staff members.

Book now