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Bitesize learning, Guidance
Bitesize Learning: Managing challenging behaviour
Updated: 22 Aug 2025
9-part bitesize e-learning and further resources for frontline staff in homelessness services who are looking to build on their knowledge, skills and understanding of supporting people who exhibit challenging behaviours.
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Guidance
Understanding hoarding
Updated: 22 Jan 2025
Guidance on understanding hoarding including why people hoard, and how to support someone who has a hoarding issue.
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Resource
Suicide Prevention and Postvention
Updated: 27 Aug 2024
Publications and videos covering talking to people with suicidal thoughts, improving prevention policies, and supporting staff dealing with suicidal clients.
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Webinar
Safeguarding children and young people in homeless settings
Updated: 13 Aug 2024
Following the publication of our guidance Safeguarding children and young people, this webinar will explore actions individuals and organisations can take to implement effective safeguarding practices.
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Bitesize learning, Guidance
Developing suicide prevention policies and procedures
Updated: 07 Aug 2024
This page contains guidance for organisations looking to put together policies and procedures to manage the risk and impact of suicide.
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Webinar
Outreach Learning Forum: Resources
Updated: 21 Mar 2024
Presentation recordings & slides from the Outreach Learning Forum: a series of interactive, online sessions aimed at rough sleeping outreach workers, to increase knowledge of how to support individuals with complex needs. Topics covered include: learning disabilities, brain injury, self-neglect and mental health.
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Guidance
Good practice and shared resources for suicide prevention
Updated: 01 Mar 2024
Examples of suicide prevention policies from organisations working in homelessness
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Research
Literacy 100 Charter and Report
Updated: 29 Sep 2023
Literacy 100 have published this report which looks at how poor literacy can cause homelessness and be barrier to escaping homelessness. The charter is for organisations to adopt.
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Guidance
Keeping young people safe
Updated: 12 Jan 2023
Young people’s rights to support and housing are often different to adults. These resources unpick legislative frameworks affecting young people’s housing pathways and explain the different roles agencies, services and individuals have when responding to youth homelessness.
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Webinar
Webinar: Part I: Addressing health inequalities in response to Covid-19
Updated: 07 Oct 2022
Listen to the first episode of Homeless Link's Covid-19 webinar series on emerging healthcare issues.
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Research
Homelessness Provision for the Future
Updated: 03 May 2022
We have produced two new reports looking at the state of the homelessness sector and best practice as we emerge from the pandemic.
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Guidance
Priority vaccination letter to protect those working with homeless people
Updated: 27 Apr 2022
Priority vaccination to protect those working with homeless people