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Guidance
Transferring onto the UK's new e-Visa System
Updated: 16 Apr 2025
The UK Government is rolling out a new digital immigration system, which will replace all physical visas, such as biometric residence permit (BRP), visa vignette stickers or immigration ink stamps in passports, or biometric residence cards (BRC). The Government’s aim is for the visa system to be fully electronic by 2025. This guidance provides an overview of everyone impacted by these changes, what they need to do and by when.
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Securing housing for Housing First
Updated: 02 Apr 2025
Three case studies help to illustrate innovative ways to overcome the challenges of securing appropriate housing for Housing First.
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Bitesize learning
Bitesize Learning: Mental Health and Homelessness
Updated: 24 Feb 2025
Check out our free bitesize e-learning series on mental health and homelessness for people working in frontline homelessness services.
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Guidance
Safeguarding Adults at Risk
Updated: 12 Feb 2025
Guidance on safeguarding adults, including how to raise a safeguarding alert and the role of Safeguarding Adults Boards.
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Guidance
Accessing accommodation in the private rented sector
Updated: 10 Jan 2025
Read our guidance on how to engage with landlords to find accommodation in the private rented sector, along with tips on how to support individuals to maintain their tenancies.
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Guidance
How to make your homelessness service trauma-informed
Updated: 18 Nov 2024
A practice development framework to support organisations to implement trauma-informed care in practice.
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Guidance
Principles for Rough Sleeping Outreach
Updated: 18 Oct 2024
This document details the core principles required for designing and delivering rough sleeping outreach services in England.
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Guidance
Guidance for rough sleeping outreach services and volunteers
Updated: 27 Sep 2024
Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.
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Guidance
Recommendations for using personalised budgets
Updated: 23 Aug 2024
Read our learnings and recommendations from our focus group which discussed the use of personalised budgets in homelessness services.
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Guidance
Roma Homelessness
Updated: 31 Jul 2024
Guidance on Roma homelessness with links to free training for homelessness service providers who support Roma communities.
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Guidance
Service responses to hot weather
Updated: 17 Jul 2024
Case studies from different London boroughs who adapted their support for people sleeping rough during periods of extreme heat.
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Guidance
Influencing for change (Women’s Homelessness)
Updated: 21 Mar 2024
This briefing provides ‘Top Tips from the Frontline’ on influencing for change in the response of systems and services to women’s homelessness.