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Last updated: 05 October 2022

The guide can be used to do any of the following:

  • Identify ideas for reducing your unplanned moves.
  • Introduce a more effective and supportive approach to problematic behaviour such as non-engagement, non-payment of rent, and aggression.
  • Review your current warnings policy and procedure.
  • Involve your whole staff team in finding creative solutions to keep people in.

You should also refer to our drug policy templates, designed to help you offer the right level of support around drug use or recovery in your service.

Need support with your service's policies and procedures?

Good, accessible, clear and up to date policies and procedures are hugely important for homelessness services. Whatever the time and effort to get them right, it’s worth it and we can help. If you need more support reviewing, creating or refreshing your policies or procedures, speak to our consultancy team.

Find out more