Last updated: 29 April 2024
Service providers are not always aware of the sexuality or gender identity of the people they support, and might not understand their needs. As a result, LGBTIQ+ individuals can struggle to get the right support, delaying their progression out of homelessness and increasing the risk of further disadvantage or exclusion.
This guidance, updated in June 2020 by The Outside Project, is written for staff who are new to LGBTIQ+ issues, or those seeking to make their service more inclusive, welcoming and safe. It includes links to specialist agencies and resources to help you develop service provision tailored to individuals' needs.