Meeting Diverse Needs
Resources
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Bitesize Learning: Managing challenging behaviour
Bitesize e-learning and further resources for frontline staff in homelessness services who are looking to build on their knowledge, skills and understanding of supporting people who exhibit challenging behaviours.
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The Care Act and Social Care Assessments
Guidance on how to support people accessing homelessness services to request an assessment under the Care Act, how eligibility for social care is determined, and what happens once a decision is made.
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Understanding hoarding
Guidance on understanding hoarding including why people hoard, and how to support someone who has a hoarding issue.
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2023 Annual Review of Support for Single Homeless People in England
Homeless Link's annual survey of homelessness sector support tracks changes in the nature and availability of services, the support needs and circumstances of the people accessing services, and opportunities and challenges for the sector.
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How to make your homelessness service trauma-informed
A practice development framework to support organisations to implement trauma-informed care in practice.
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Providing inclusive services for trans people
Resources for homelessness services on how to meet the needs of trans people, and adapt services to make them more inclusive.
News
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News
New regulations to remove local connection rules for care leavers and victims of domestic abuse to access social housing
Starting today (10th July 2025), new regulations have come into effect to exempt care leavers under 25 and victims of domestic abuse from any local connection or residency tests for social housing applied by Local Authorities in England.
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News
Homelessness services and the legal definition of a woman
A reflection on the recent High Court ruling and what its implications might be for homelessness services going forwards.
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News
Let’s seize this opportunity for homelessness prevention
Preventing homelessness is not only the most cost-effective approach, but also the most humane, writes Nicci Marzec, of charity Aspire Oxfordshire as part of the Reset Homelessness campaign.
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News
Reset Homelessness
Homeless Link is joining forces with Inside Housing, launching the Reset Homelessness campaign, which calls for a systemic review of homelessness funding in England, ahead of the Labour government’s first Spending Review in spring. See all the articles so far.
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News
Understanding the needs of the homelessness workforce in supporting autistic people experiencing homelessness
Read about the results from a survey which explored the needs of the homelessness workforce in supporting autistic people experiencing homelessness.
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News
It's Pride month!
During pride month, we want to share our existing resources to support homelessness services in providing inclusive services, and tailored support to the LGBTQI+ community.
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Innovation Forum: Supporting Non-UK Nationals
Join our free, workshop-style session, exploring innovative ways of supporting non-UK nationals with restricted eligibility.
Online Free -
Race, ethnicity and experiences of homelessness
This course will equip you with knowledge and skills to respond proactively to the complex issues linked to race, ethnicity and homelessness.
Online Members £135pp, Non-Members £175pp