Meeting Diverse Needs

Bitesize e-learning and further resources for frontline staff in homelessness services who are looking to build on their knowledge, skills and understanding of supporting people who exhibit challenging behaviours.

Guidance on how to support people accessing homelessness services to request an assessment under the Care Act, how eligibility for social care is determined, and what happens once a decision is made.

Guidance on understanding hoarding including why people hoard, and how to support someone who has a hoarding issue.

Homeless Link's annual survey of homelessness sector support tracks changes in the nature and availability of services, the support needs and circumstances of the people accessing services, and opportunities and challenges for the sector.

A practice development framework to support organisations to implement trauma-informed care in practice.

Resources for homelessness services on how to meet the needs of trans people, and adapt services to make them more inclusive.