For Commissioners
Resources
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Providing pet-inclusive services
Guidance on the importance of being a pet-inclusive service, including a video discussing common misconceptions of pet-ownership and homelessness, with practical solutions to pet-inclusivity.
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Commissioning homelessness services
This guide describes and gives good practice examples and approaches at each stage of the commissioning cycle, specifically for commissioning homelessness services.
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Influencing for change (Women’s Homelessness)
This briefing provides ‘Top Tips from the Frontline’ on influencing for change in the response of systems and services to women’s homelessness.
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Principles for Rough Sleeping Outreach
This document details the core principles required for designing and delivering rough sleeping outreach services in England.
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London PLUS: OP FORTITUDE webinar
A recording of a webinar jointly delivered by Homeless Link's London Plus programme and OP FORTITUDE explaining their offer.
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London PLUS Grants/Funding Do's and Don'ts webinar
A recording of a webinar jointly delivered by Homeless Link's London Plus programme and the grants and funding team, providing advice for grants and funding bids.
News
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News
Camden: Trauma informed personal passports
To help people experiencing homelessness to access services more effectively the Camden Homelessness System Partnership has devised a passport that can be used across services. This guest blog explains more.
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News
First ever alcohol treatment clinical guidelines published
Developed by the Department of Health and Social Care, the aim of these guidelines is to promote and support good practice and improve quality of service provision, resulting in better outcomes for people who use alcohol problematically.
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News
New delivery framework published on co-occurring mental health and substance use
Developed jointly by the Department of Health and Social Care and NHS England, this new framework outlines how mental health, and drug and alcohol services should work together more effectively.
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News
A home is the only way to end homelessness
Alex Smith reflects on the inaugural European Housing First Partners Conference, held in Berlin in early November 2025.
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News
Fair Funding 2.0 consultation 2025 – Homeless Link’s response
Homeless Link has submitted a response to the government consultation on how local authorities are funded. You can read a summary here.
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News
Making housing work for Housing First
Cathy Michaels from Bromford Housing Association, describes her Housing First journey from sceptic to advocate, to clear up misconceptions hampering social housing provider involvement.
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Commissioners' Forum: Substance misuse issues in commissioned services
A free interactive session for Local Authority Commissioners of Homelessness Services. This session will focus on discussing how to address substance misuse issues that arise in commissioned services.
Online Free -
Commissioners' Forum: Exploring the new Homelessness and Rough Sleeping Strategy
A free interactive session for Local Authority Commissioners of homelessness services. This session will focus on the new Homelessness & Rough Sleeping Strategy, with an opportunity to speak to representatives from MHCLG.
Online Free -
Commissioners' Forum: Finding buildings for services
A free forum for Local Authority Commissioners of homelessness services, focused on discussing solutions to finding suitable buildings for supported housing services.
Online Free -
Commissioners’ Forum: Complex Needs
Join our Commissioners’ Forum for local authority commissioners of homelessness services. This session will focus on how to address the increasing complexity of need of service users.
Online Free -
Commissioners’ Forum: Co-production
Join our Commissioners’ Forum for local authority commissioners of homelessness services. This session will focus on how to embed co-production in commissioning.
Online Free -
Commissioning homelessness services
This course will provide an introduction to commissioning homelessness services and explore what is considered good practice in commissioning.
Online Members £91pp, Non-Members £131pp