Last updated: 01 May 2026

Housing First is an evidence based approach to successfully supporting people experiencing homelessness and complex disadvantage. It provides long-term, holistic support across housing, health, substance use, offending behaviour and beyond, and has an important role to play in ending homelessness for all.

Local areas or regions can benefit by delivering a Housing First service for those who need it within their communities.

This toolkit and other resources aim to support existing and potential Housing First providers and partners across all aspects of service delivery, from planning and mobilising a service through to delivery and ensuring sustainability.

Commissioners may also find the toolkit useful, alongside our set of tailored resources for commissioners.

Housing First Toolkit

This toolkit was created with an aim of providing information for those looking to implement and deliver Housing First at a local or regional level. It was produced by organisations involved in the evaluation of the Housing First regional pilot programme in England.

The toolkit contains an overview of the models employed by the regional pilots in Greater Manchester, Liverpool City Region and the West Midlands.

Part one, ‘Mobilising Housing First’, covers:

  • Section 2: Planning Housing First – establishing a vision for Housing First in your area; determining who should be involved; assessing need and identifying funding; developing your plan.
  • Section 3: Commissioning Housing First support – the commissioning process; developing service specifications; monitoring progress.
  • Section 4: Mobilising Housing First – considering the time required; the staff required, their recruitment and support; subcontracting and external service providers; developing partnerships; access to housing.
  • Section 5: Housing First early delivery – service entry: eligibility criteria.

Part two, ‘Delivering Housing First’, covers:

  • Section 6: The support journey – delivering support from referral to community integration.
  • Section 7: The Housing First team – staff support, training and retention; managing changes.
  • Section 8: The housing in Housing First – sourcing housing; transferring property; managing partnerships; dealing with challenges; developing relationships between support providers and housing management teams.
  • Section 9: Working with others – recognising the complexity of need; developing cross-sector partnerships; delivering a multi-agency approach.
  • Section 10: Beyond delivery – moving beyond a pilot; embedding a culture of learning.

Talk To Us

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Alex Smith

Interim Head of National Practice Development

Alex is a Senior National Practice Development Project Manager leading Housing First England.