Volunteers
Resources
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Guidance for rough sleeping outreach services and volunteers
Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.
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National Homelessness Skills Framework
A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.
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Involving and recruiting people with lived experience
These two briefings aim to help homelessness services to employ people with lived experience in the most constructive way possible that mutually benefits both the employer and employee.
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Managing volunteers in homelessness services
How can services get the best from volunteers?
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Improving nutrition among people experiencing homelessness
Join Homeless Link and Providence Row as we launch research that aims to enhance nutrition and recovery among people experiencing homelessness and share practical actions that homelessness staff can take to improve access to healthy food and nutrition for the people they support.
Online Free -
Anti-social behaviour: management and prevention
Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to empower clients to manage their behaviour and acquire skills for social living.
Online Members £131pp, Non-Members £173pp