Volunteers
Resources
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Guidance for rough sleeping outreach services and volunteers
Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.
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National Homelessness Skills Framework
A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.
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Involving and recruiting people with lived experience
These two briefings aim to help homelessness services to employ people with lived experience in the most constructive way possible that mutually benefits both the employer and employee.
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Managing volunteers in homelessness services
How can services get the best from volunteers?
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Rural Community of Practice Session 5: A reflective space
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Housing in Housing First
Come along to our free webinar where we will hear from four different Housing First services about the ways they have worked to increase the supply of social housing, manage effective partnerships with housing providers, and adopt the Housing First principles into housing management teams.
Online Free -
Quarterly Reflective Space for Outreach Workers
Come along to our final quarterly session for outreach workers where we will reflect on current challenges, and collectively think of potential solutions and good practice.
Online Free -
Commissioning homelessness services: good practice webinar
A free webinar for Local authority commissioners/funders to share information about our guide on good practice in commissioning homelessness services, and feature guest speakers showcasing interesting examples of local authority practice.
Online Free