Volunteers
Resources
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Guidance for rough sleeping outreach services and volunteers
Guidance for frontline staff and managers working in rough sleeping outreach services and a printable information leaflet for new or existing volunteers for outreach services.
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National Homelessness Skills Framework
A Skills Framework for frontline roles in the homelessness sector which includes types of roles, services, and the knowledge, skills and behaviours required for each role.
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Involving and recruiting people with lived experience
These two briefings aim to help homelessness services to employ people with lived experience in the most constructive way possible that mutually benefits both the employer and employee.
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Managing volunteers in homelessness services
How can services get the best from volunteers?
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Commissioning homelessness services: good practice webinar
A free webinar for Local authority commissioners/funders to share information about our guide on good practice in commissioning homelessness services, and feature guest speakers showcasing interesting examples of local authority practice.
Online Free -
Good practice learning session: trauma-informed care
A free interactive session to meet our National Practice Development team and learn more about our good practice resources. This session will have a focus on trauma-informed care.
Online Free -
Supporting young people: a developmentally informed approach
Come along to our free interactive session for frontline staff and managers who support young people (16-25) in supported accommodation/hostels
Online Free -
Housing First Fidelity Framework: self-reflection tool action plans
Community of Practice for Housing First practitioners and managers focused on using the new Housing First fidelity assurance framework.
Online Free