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This course covers key issues in tenancies and licenses, including sham agreements, anti-social behavior policies, housing-related support, possession grounds and process, and rights concerning tenant belongings. It provides essential knowledge, skills, and confidence for enforcing occupancy agreements, and can be adapted for staff supporting clients facing enforcement actions.

Who is this course for?

This course is designed for frontline workers who are responsible for the day to day enforcement of agreements, for support staff who work with people who have tenancies and licence agreements, and managers requiring a strategic overview.

What will your team learn?

Through this course, your team will:

  • Be able to describe the properties of licenses and tenancies.
  • Have explored likely clauses in tenancy and license agreements.
  • Have more information around how to manage breaches of occupancy agreements as a provider, or how to support clients in this situation.
  • Have discussed anti-social behaviour, what it might be and what ASB support a housing provider should have in place.
  • Have considered what makes effective housing-related support.
  • Have discussed what makes notices valid and describe the stages of the possession process.
  • Be able to recognise what orders a court can make and what might be the likely outcome of possession proceedings.
  • Have learned how a provider can legally take back properties without going to court.

How will it be delivered?

This one-day course can be booked for a team of up to 16 for in-person training or up to 20 for online training.

If you need something different, we can tailor the course delivery to suit you, with some potential adjustments in cost.

How much will it cost?

Non-members: £1,400

Members: £990

Please note, if you're opting for in-person training, the expenses of the trainer (e.g. travel to your location) will be added to your invoice.

We are a social enterprise so choosing training with us not only equips your team with vital skills but also fuels impactful research and campaigns, so every purchase goes back into ending homelessness.

Ready to take the next step?

To book or if you'd like to find out more:
Email: training@homelesslink.org.uk
​Call: James at 07375 042 815 or Hannah at 07939 967 209

Email the training team