This training aims to help outreach teams deliver effective support interventions and achieve positive outcomes for people sleeping rough.

Developed by Homeless Link with contributions from member organisations and people with lived experience of street outreach.

Who is this course for?

This training is suitable for anyone looking to deliver effective support interventions and achieve positive outcomes for people sleeping rough.

What will you learn?

Through this course, your team will:

  • Develop the skills to effectively plan and carry out outreach shifts, including safety and risk assessments and welfare checks.
  • Gain understanding of assertive and person-centered support approaches
  • Identify common routes onto the streets and understand the common support needs of people experiencing rough sleeping
  • Understand how to recognise and respond to the unique needs of each person encountered during outreach
  • Describe a range of support offers to end rough sleeping

How will it be delivered?

This one-day course can be booked for a team of up to 16 for in-person training or up to 20 for online training.

If you need something different, we can tailor the course delivery to suit your situation, with some potential adjustments in cost.

How much will it cost?

Non-members: £1,400

Members: £990

Please note, if you're opting for in-person training, the expenses of the trainer (e.g. travel to your location) will be added to your invoice.

We are a social enterprise so choosing training with us not only equips your team with vital skills but also fuels impactful research and campaigns, so every purchase goes back into ending homelessness.

Ready to take the next step?

To book or if you'd like to find out more:
Email: training@homelesslink.org.uk
​Call: James at 07375 042 815 or Hannah at 07939 967 209

Terms and conditions

Email the training team