Welcome Day

Our Welcome Day will offer you an opportunity to meet your fellow participants in person in Central London; find out more about what to expect from Established Senior Leaders; and set your personal objectives for the programme.

Lunch and refreshments will be provided.

  • Welcome from Rick Henderson, CEO of Homeless Link
  • Introductions and programme overview
  • Expectations of the programme
  • Introduction to Action Learning Sets
  • Setting personal objectives
  • Panel of guest speakers
  • Q&A

Workshops

Our workshops are designed to take you on a journey, from you as an individual leader; to you as the leader of your organisation; through to collective leadership of the sector. Each workshop will be facilitated by a subject expert, with CEOs and other leaders providing best practice examples and learnings about each topic. Sessions are designed to be interactive and participatory, with a practical rather than theoretical focus.

Discovery Insights: Personal Impact & Team Effectiveness

In this introductory workshop, you will explore who you are, how you may be seen by others and what you can do to improve your performance and working relationships through increased levels of self-awareness and appreciation of colleagues. The session will include:

  • Perception and our unconscious biases
  • The business benefits of improving self-awareness
  • The Insights Discovery model of behaviour
  • Personal Profiles
  • Strengths, weaknesses and value to the team
  • The impact my working style has on me, my work and my colleague

The leader in you

Every leader is different, taking a different style and approach to leadership. To be a successful leader, it’s vital to understand the real “you”, the values you are driven by, and how to use your strengths to best benefit your organisation. Now more than ever, ensuring you are an inclusive leader is paramount. And in tough times, protecting your own wellbeing becomes increasingly important, as does clarity about how your work aligns to your personal and career goals.

The workshop will cover:

  • Understanding yourself and your natural leadership style
  • Being your true self: authentic leadership and its practical application
  • Building trust among those you lead: how to be open and vulnerable while remaining credible and inspiring.
  • Values-based leadership: aligning your personal values with your organisational vision.
  • Remaining resilient when the going gets tough: managing stress.

Values, strategy and governance - working with your Board

In this workshop we will explore your organisation’s culture and values and its link to your organisation’s strategy and governance. We will explore together the different values organisations define themselves by and how they impact your charity’s culture, and decision making. We will understand where your organisation is strategically and how your governance is helping or hindering your success.

This workshop will cover:

  • Exploring organisational culture and how it is defined by your values.
  • Strategy development and linking it to your culture and values.
  • Striving for governance excellence – how the Charity Governance Code can help you on the journey.

Justice and Leadership

Equity, Justice and Inclusion is increasingly important in the homelessness sector. From offering development pathways for staff from marginalised backgrounds to creating inclusive physical environments to increasing diversity on Boards, there is much work to be done in this area.

This workshop will explore how leaders can work towards an equitable, just and inclusive homelessness sector. From offering development pathways for staff from marginalised backgrounds to increasing diversity on Boards, there is much work to be done in this area.

This workshop will cover:

  • The relevance of equity, justice and inclusion to delegates’ understanding and practice of leadership.
  • Some different approaches to support your thinking about leadership.
  • What it means for an organisation to be equitable, diverse and inclusive, using Homeless Link’s EDI tool.
  • Action planning.

It's tricky at the top

In this facilitated workshop, senior leaders will consider the issues and challenges which keep them awake at night.

From how to recruit and retain talented staff to how to respond to a death in service, this half-day session will allow participants the chance to determine the topics covered and learn from one another.

In advance of the session, participants will be invited to submit up to three strategic or operational challenges which they face, which they would like to discuss with the wider group. These may be issues they are facing as individual leaders or that their organisation is facing. From the list of topics submitted, four themes will be identified, and participants will be invited to select one or more that they would like to contribute towards in the session. This may be via preparing a presentation, circulating a reading list, or providing discussion questions for the group.

The facilitator will guide the discussion, but the learning and problem solving will come from within the group.

Creating a robust organisation that thrives in difficult times

In this workshop we’ll look at how to embed strategic risk and crisis management across your organisation. We’ll consider the skills and attributes you as a leader need to not only cope, but to thrive, in difficult circumstances. We’ll identify how to draw on a diverse talent pool, including lived as well as learnt experience, for idea generation, problem solving and recession proofing.

We’ll discuss realistic approaches to financial planning, how to think creatively about funding streams, and how to create structures that are agile and can quickly adapt to changing circumstances.

Finally, we’ll consider the importance of strong relationships in difficult times, including with funders, with your Board and with partner organisations.

Strengthening our collective voice

Advocating for better protection for those at risk of homelessness is more important than ever.

This workshop will offer practical insights and tips on how to amplify the voices of our service users and to challenge systems that aren’t working. We will collectively discuss our shared view of the most pressing issues to address and identify the best way forward.

The workshop will cover:

  • Understanding the difference between campaigning, advocacy and influencing policy.
  • Amplifying the voices of our service users and considering the views of all stakeholders.
  • Identifying and analysing your key stakeholders
  • Communicating with impact, including adapting your communication style for different audiences.
  • Taking collective action.

Employing systems leadership to tackle homelessness

In this session, senior leaders will consider real-life issues currently faced by the homelessness sector, putting into practice systems leadership principles to tackle the topics.

From the impact of changes in government policy on migrant rough sleeping to whether we as the voluntary sector are part of a system which creates dependency, this half-day session will allow senior leaders the chance to determine the topics covered and come up with creative solutions.

In advance of the session, you will be invited to consider a “wicked problem” facing the homelessness sector. Joined at the session by people from different parts of the wider system, including people with lived or living experience of homelessness, you will work together to think holistically and collaboratively about the topic.

The facilitator will guide the discussion, but the learning and problem solving will come from within the group.

After the session, you will continue to work together on developing solutions to the wicked problem. You will be invited back together two to three months later, along with the other two Established Leaders cohorts, to discuss your findings and reflect on the systems leadership approach.

Celebration Day

Our closing session will offer you an opportunity to come together with your fellow participants in person for the final time. The day will offer an opportunity to celebrate collective achievements, reflect on learnings and plan how to continue implementing the learnings from the programme, as well as agree how to contuinue as a peer network moving forward.

Lunch and refreshments will be provided.

  • Reflections from Rick Henderson, CEO of Homeless Link
  • Sharing successes
  • Reflecting on progress against objectives
  • Planning for the future
  • Focus group with our learning partners M2 - a crucial part of our evaluation of the programme.

Facilitators

  • Coach-Syane-Findlay

    Syane Findlay

    Syane has a passion to support and empower organisations, teams, and individuals to experience positive transformation and achieve goals through mindset, behaviour change and leadership development. Prior to becoming a Homeless Link Associate, Syane worked for five years as a Coach/Trainer for two London-based homelessness charities. In 2014 she became an independent consultant and has since developed and facilitated numerous group and 1:1 coaching/training sessions in the UK and internationally for a range of people from apprentices to c-suite, working across the public, private, corporate and third sector. Syane is a skilled and engaging facilitator and coach, and she creates a supportive and encouraging environment where people can learn and grow.
  • Coach-Carmen-Clarke

    Carmen Clarke

    Carmen brings varied professional and life experience, understanding and curiosity to her training delivery. Now a facilitator, coach and consultant, Carmen has previously held roles in business and social justice sectors, including in senior leadership as founding director of an independent advocacy service for refugees and people seeking asylum who have been trafficked.
  • Royston John

    Royston John

    For over 20 years, Royston has worked alongside leaders and organisations to help them grow - not just professionally, but personally too. His journey has taken him from senior leadership roles in both the public and private sectors to founding RDJ Consulting and co-directing NCBI Training, where he now coaches CEOs, supports middle managers, and delivers programmes that transform how people lead and connect. Royston believes in creating space - safe, open, and empowering - for honest conversations, reflection, and meaningful change. Beyond the boardroom, he’s passionate about the legacy and lessons of the Windrush generation - a story that deeply shaped his own life.
  • Coach - Roger Clark

    Roger Clark

    Roger Clark has worked with people affected by homelessness for 25 years. Most recently he was CEO of West London Mission for over 4 years and prior to that Deputy CEO at The Passage for 9 years. For the last 18 months Roger has worked as an Associate Consultant with Homeless Link on a range of projects including developing new services, strategic reviews and service risk assessments for a number of organisations. Roger is a qualified football coach working with girls junior teams to develop future lionesses and enjoys regular trips to Devon & Cornwall to pursue his love of bodyboarding.
  • Coach-Mike-Findlay

    Mike Findlay

    Mike is a third sector leader, trainer, writer, speaker and trained transformational coach. He is an advocate for better mental health and is an equalities champion from an LGBTQ+ perspective. Mike’s passion is writing, speaking and giving support to the issues that impact everyday people. Outside of his day role, Mike is a qualified Career and Life Coach, having obtained his Accredited Diploma in Transformational Coaching with Animas Centre for Coaching, as recognised by the International Coach Federation (ICF). He also has previous experience as a Non-Exec Director and trustee.
  • Carl Brown

    Carl Brown

    Carl provides bespoke systems-focused support to help local areas tackle problems related to multiple disadvantage. Before joining MEAM, Carl worked within the homelessness sector in a range of frontline services including Housing First and 18 months as an evaluator for the national Housing First Pilot. As someone with lived experience of homelessness and multiple disadvantage he is passionate about his work. Carl has experience working within transformational teams, applying systems thinking methods to bring about positive change and working with the police and social housing providers.