Upcoming events and training

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

A one-day course exploring current good practice in supporting women who are sleeping rough or are utilising homelessness services.

Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

A free interactive session for frontline workers and managers focussed on race and ethnicity.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

This course will explore practical ways to reduce unplanned moves from your service.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

This one day course will explore common issues relating to tenancies and licences.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.