Upcoming events and training

This course will explore how trauma can create self-harming behaviour in a person as a way of managing emotional distress, and look at how to support people away from self-harming to alternative ways of managing their emotions.

A free interactive session for frontline workers and managers focussed on race and ethnicity.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

This course will give you the knowledge and understanding to develop your keyworking approach, with a focus on motivation, engagement and creative problem-solving. It will help you to respond creatively to non-engagement and ambivalence about change, using different strategies to achieve a person-centred and strengths-based approach to keyworking.

A free interactive session for frontline workers and managers to explore trans inclusion in homelessness services.

This course will provide an overview of Complex Trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.

A free interactive session for frontline workers and managers to consolidate learning from the practice series.