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Develop practical skills, knowledge, coaching skills and the confidence to support and empower your clients to overcome barriers and access education, training or employment.

Who is this course for? 

  • Managers and frontline staff in the homelessness and supported housing sector 
  • Staff from other sectors who provide employability advice and guidance 

What will you learn? 

This course will: 

  • Identify the challenges people experiencing homelessness face in relation to education, training, and employment  
  • Define your role in relation to supporting, building ambition, and encouraging steps towards independence 
  • Identify the differences between advice, information & guidance compared to using a coaching approach 
  • Provide you with coaching and strengths-based tools to help clients overcome barriers, increase motivation, and achieve their goals 
  • Give practical advice on best practice CV writing, applications, job search and interview techniques 
  • Explain the importance of accessing support services and signposting  
  • Identify what “work readiness” and “in-work support” could look like. 

Note: Each delegate will receive a pack with CV and Mock Interview templates and Transformational Coaching Tools that they can use with their clients.



This session will take place in person. Slides will be sent electronically. Slides will be sent electronically.


Homeless Link, Minories House, 2-5 Minories, London, EC3N 1BJ

Cost and bookings

Member rate: £140 per person

Non-Member rate: £180 per person


Bookings can be made via Eventbrite.

If you are booking training places for 3 or more people an invoice can be raised, please email Lana.Newby@homelesslink.org.uk with the names and email addresses of the delegates you wish to book.

Cancellation policy

Please find our cancellation policy for public in-person delivered training here

Equalities, Diversity and Inclusion

Homeless Link is committed to Equalities, Diversity and Inclusion. We agree that we must recognise and value difference and recognise and redress inequality and disadvantage. Please click here to read our EDI statement in full.

Bookings for larger groups

This course is also available to be booked for staff teams of up to 20 people, to be delivered online "in-house" in live interactive sessions on dates to suit your organisation. This course can booked to be delivered in-person (subject to government advice).

Please contact James.Cuming@homelesslink.org.uk or telephone James on 07375 042 815 for more information. Prices are from £990 for up to 20 staff members.

Book now