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Guidance
Gambling and homelessness
Updated: 04 Nov 2025
Guidance on understanding gambling addiction, including the relationship between gambling and homelessness, signs to look out for, and ways frontline workers can support.
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Guidance
The Care Act and Social Care Assessments
Updated: 25 Feb 2025
Guidance on how to support people accessing homelessness services to request an assessment under the Care Act, how eligibility for social care is determined, and what happens once a decision is made.
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Guidance
Understanding hoarding
Updated: 22 Jan 2025
Guidance on understanding hoarding including why people hoard, and how to support someone who has a hoarding issue.
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Guidance
How to make your homelessness service trauma-informed
Updated: 18 Nov 2024
A practice development framework to support organisations to implement trauma-informed care in practice.
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Guidance
Tackling hate crime
Updated: 31 Oct 2024
Guidance and a case study on how to tackle incidents of hate crime and discrimination.
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Guidance
Autism and Homelessness
Updated: 23 Aug 2024
A toolkit to help homelessness teams improve their support to people who are, or may be, autistic.
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Webinar
Equity, Diversity & Inclusion in Leadership: leading a diverse and inclusive organisation
Updated: 15 Aug 2024
This webinar on equity, diversity & inclusion in leadership gives managers, senior leaders and CEOs from voluntary community homelessness sector organisations an opportunity to hear from others working in the sector about their experience of improving diversity and inclusion within their organisations.
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Webinar
Diversity, intersectionality and homelessness: Insights for leaders
Updated: 15 Aug 2024
This webinar explores the application of the Equality Act within the homelessness sector, offering insights into creating inclusive leadership and organisational cultures, with practical examples of positive actions.
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Webinar
Equity, Diversity & Inclusion in Leadership: creating a culture of inclusion
Updated: 15 Aug 2024
This webinar recording gives managers, senior leaders and CEOs from voluntary community homelessness sector organisations an opportunity to look at the importance of inclusion; why it matters; what an inclusive leader looks like; and how bias has an impact on professional decision-making.
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Guidance
Roma Homelessness
Updated: 31 Jul 2024
Guidance on Roma homelessness with links to free training for homelessness service providers who support Roma communities.
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Guidance
Positive action in the workplace
Updated: 24 Jul 2024
This briefing explains positive action to enable it to be applied to homelessness workplaces.
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Guidance
Bringing the Equality Act to life
Updated: 24 Jul 2024
This briefing aims to help homelessness practitioners to understand the Equality Act 2010, equipping them to improve their services and the support they offer.