Knowledge Hub

Practical information about trauma and psychologically informed approaches.

A practice development framework to support organisations to implement trauma-informed care in practice.

A brief introduction into trauma informed care for volunteers.

Information on factors that impact on staff wellbeing, including burnout, vicarious trauma, compassion fatigue and moral injury. Guidance is also provided on how staff can look after themselves, and what support homelessness services should offer to their staff.

These resources are aimed at ensuring frontline staff receive person-centred support, in a psychologically informed way, including guidance on 1:1 meetings and inductions.

Psychologically Informed environments are designed and delivered in a way that takes into account the emotional and psychological needs of the individuals using them. These resources consider what this means for young people.

To accompany the gendered lens guide, Homeless Link have produced a series of short (5-10min) videos to help services look at each different lens.

A resource exploring how practitioners can facilitate safe transitions into adulthood with young people accessing homelessness services.

In recent years the sector has seen an introduction of a number of innovative approaches to supporting people who are experiencing homelessness; Psychologically Informed Environments, Trauma Informed Care, Housing First and strengths-based working to name a few. These are all different types of relationship-based approaches (we previously described them as positive approaches).

There is a growing awareness of the links between homelessness and conditions such as Autism and acquired brain injury. This webinar discusses how these conditions relate to homelessness, some good practice suggestions around how to recognise the differences and respond effectively and where to go for more information.

Guidance on Safeguarding Adults Reviews, including what they are, why to conduct them, the process, and learning from previous reviews.

The Gendered Lens Framework includes seven approaches for embedding gender-informed practice into homelessness services. Its a workbook with top tips, case studies and original artwork to support services to become more inclusive.